Grumpyrocker

Line6 is a company that does make some really great guitar hardware. I've owned a Line6 Spider III 75 modelling amp that is really good fun and I recently purchased an M13 Stompbox Modeller. The M13 is an amazing piece of kit and I'll be reviewing that at a later date, but it could be the last time Line6 gets any of my money.

The reason? The company's really awful Windows 7 support. A few months ago I purchased a Line6 UX1 USB interface. This clever bit of kit allows me to record guitar and mic on my PC with next to no latency and monitor in realtime. It really is a fabulous little device and comes feature packed with Line6's famous amp modelling tones.

Until recently the UX1 worked flawlessly. And then I updated to Windows 7.

Windows 7 clearly has come as something of a surprise to Line6. After all it's not as if there's been any publicity about it. The company has issued a beta Win7 driver for the Ux1 but as far as I can tell it seems to make no difference whether I use this driver or the previous Vista one.

The previously brilliant UX1 is rendered useless now due to poor driver support from Line6. When trying to use the device with a DAW such as Reaper or Cubase the UX1 will regularly emit ear-piercing white noise spikes which make using headphones hazardous and speakers plain nasty. It's random and horrible and makes recording anything a nightmare.

Line6 has set up a beta discussion forum which is full of people with the same problem and very little feedback at this point from Line6 itself. It's gone awful quiet over there from the company. Now one might have expected these kind of driver issues while Windows 7 was still in beta, but the OS has been available at retail for several months now and still Line6 can't make the UX1 or UX2 work properly with it. The lack of communication on the issue makes matters even worse.

So until Line6 actually bothers to fix its drivers I'd recommend against buying any of its USB recording interfaces.